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Support for Families




Housing Support

The Housing team can be contacted for advice and assistance to help resolve housing or homelessness issues. Email or by phone 01252 774 239 Monday to Thursday 8.30 till 5pm and Friday 8.30 till 4.30. Further information can be found at

Employment and Skills Support

The Hart Employment and Skills Hub will enable residents to have the right skills, confidence and access to employment and personal development opportunities. The Hub can offer tailored support for residents that includes:

· Careers advice

· Support to develop achievable job goals and career paths

· Searching for vacancies

· Job application advice

· Preparing for interviews including mock interviews

· Access to training and qualifications

· Confidence building

· Support to overcome barriers to securing employment

Whether you have recently left education, been long term unemployed or recently made redundant contact the team via or telephone 01252 774 134 for more information.


There are three Foodbanks (Trussell Trust) based in Hart, in place to support people who can’t afford to buy food.   If you are struggling financially to feed your family then please contact school so school can issue families with vouchers.  Pre-packed parcels can be collected during opening hours or arrange for a delivery.

Contact details and opening hours:

Fleet / Hartley Wintney / Crondall, Monday and Thursdays 1pm – 3pm: telephone 07783 821 356 outside these hours

Darby Green / Yateley / Blackwater, Monday and Thursdays 1pm – 3pm; telephone 07858 759 218 outside these hours

Hook – deliveries only; telephone 07849 198 179 See

Citizens Advice Hart Help Available October 2020

Free, independent, impartial advice - we are continuing to run a remote service available via telephone and email -


Tel: 0344 4111 306 Email

Help to Claim Universal Credit advice service

Available 8am to 6pm, Monday to Friday through the free Help to Claim phone service.

Tel: 0800 1448 444

Hampshire Macmillan Service:

Benefits advice for people with cancer

Available Monday to Friday 9am – 4pm

Tel:0344 847 7727 Email:

Joining Forces for Families - advice and support service for serving armed forces and particularly their families. Referral telephone 01252 749265 or online Joining forces for families or e-mail

Consumer Helpline

Tel: 0800 3161 442

National Citizens Advice resources (updated daily)

Universal Credit - “Help to Claim” service (includes online chat)

Domestic Abuse

Domestic abuse includes physical, emotional, psychological, sexual and economic abuse between those who are, or have been intimate or family members and includes ‘honour’ based abuse and forced marriage alongside controlling and /or coercive control. Incidents of child to parent / carer abuse are also increasingly prevalent.

Support is available for all those who need to access this, and services are able to respond to both crisis situation as well as if you are worried and would like to talk to someone about your situation. Advice and support can be provided to create or adapt safety plans, and to help you talk to your children about how to call for help.

The Hampshire Domestic Abuse Service is delivered by Stop Domestic Abuse and they provide support for victims and children affected by domestic abuse as well as being able to connect you with the Hampton Trust who deliver perpetrator interventions and the South Cast Target Hardening project for those who need advice and practical measures put in place to enable them to remain in their own homes. You can contact the service on 0330 0165112.

Stop Domestic Abuse are currently running virtual programmes to help families where a child or young person is becoming aggressive towards their parent / carer, and if you feel this support would be helpful for you, you can contact them on 0330 0165112.

Neighbours, colleagues, family members and friends are also encouraged to be alert to signs that someone may be at risk, or experiencing domestic abuse and to contact the police if you are worried about someone.

In an emergency, please call 999

Local support services:

Aurora New Dawn 24-hour helpline: 02394 216816

Stop Domestic Abuse: 0330 0165112 Monday – Thursday 9.30am – 5.30pm and Friday 9.30am – 5pm (24 hr service to enable access to refuge accommodation).

Facebook Messenger is available 9.30am – 11.30am; 3 – 5pm and 6-8pm Monday to Fridays.

Victim Care Service: 0808 1781641 Monday – Friday 9am – 5pm (0808 1689111 outside these hours).

Victim Support free 24/7 live chat service for all victims of crime:

Nepali Domestic and Sexual Abuse Service: 07741 261387 / 01252 333618

You Trust (support with target hardening and their health advocacy project): 0800 9169878

Hampton Trust (perpetrator interventions): 02380 009898 Monday – Friday 9am – 5pm with service available until 8pm on Tuesdays and Thursdays

Rushmoor Housing Team: 01252 398634

Hart Housing Team: 01252 774420

Citizens Advice Rushmoor: 0300 3309046

Citizens Advice Hart: 03444 111 306

National Domestic Abuse Helplines and websites 24-hour Domestic Abuse helpline (female victims): 0808 2000247; Male Advice line: 0808 8010327; Mankind Initiative: 01823 334244; National LGBT+ Domestic Abuse helpline: 0800 9995428; Hourglass helpline (elder abuse): 0808 808 8141 Respect National helpline (perpetrator help): 0808 8024040;

The Target Hardening Service is available for people who require additional security measure to their homes and referrals can be made through Hampshire Domestic Abuse Service - 0330 016 5112




  • Address

    Church Crookham Junior School, Tweseldown Road, Church Crookham, Fleet, Hants, GU52 8BW

  • Phone

    01252 957540

  • Email